• 149 Mulgrave Road, Cairns QLD, 4870

Cairns Managed IT Services for Business

Brilliant Technologies specializes in tailored business Managed IT services and computer solutions in Cairns and North Queensland. With over 35 years in Cairns and over 150 years of combined IT knowledge, we are your trusted technology partner.

Your Local Computer Store: Visit our Cairns showroom for a wide selection of computers, laptops, monitors, hard drives, Ubiquity WiFi, NAS storage, adaptors, and network cables. We provide office network setup, computer service and repairs, laptop warranty repairs, laptop screen replacement, and other IT hardware supply and services.

Cairns Managed IT Services: Let our experienced Cairns IT Managed service team help strategically plan, set up, and monitor your business IT needs, including computers, software licences, cloud migration, print management, and network monitoring. We deliver scalable, customized solutions to reduce downtime, enhance efficiency, and lower IT costs through a managed IT partnership.

Voip Phone Solutions: A 3CX VoIP business phone solution allows a phone system without the need for the expensive office set up. Cairns 3CX solutions can reduce phone bills, allow flexibility, is easy to install and we even help set up an ‘on Hold’ message. 3CX business phone solutions can allow your team to be in the office or on the road with a robust and scalable communication solution.

End-to-End IT Solutions: Top-tier Managed IT solutions begin with a partnership, offering planning, supply, implementation, and ongoing support. Brilliant Technologies’ Managed IT team provides audits, strategic consulting, network configuration, implementation, and project management. This ensures your business gets the right network, Software, back up strategy, data security & disaster recovery plan, cloud storage, and Microsoft 365 integration, all designed to increase productivity and reduce IT costs.

Dedicated helpdesk facility: Our friendly team not only monitor your network, set up secure staff access, manage your phone solution and help train your staff, we have a dedicated Helpdesk team ready to respond.

We partner with our clients to advise, provide, install, configure and Manage IT networks.

Call us today to discover how Brilliant Technologies Managed IT team can help your business leverage new technology and prepare for the future.

Managed IT

HAAS (Hardware as a Service) from Brilliant Technologies Managed IT in Cairns allows your business to access the latest hardware and technology solutions without the upfront costs.

Brilliant Technologies, your local IT experts, has many years of experience working with local companies to develop Managed IT solutions that are not only cost effective, they help the business to take the next steps in Data Storage, Cloud Migration, Scalable Solutions and standardizing the IT environment across the business.

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Our eyes on your network. Responsive server support, built on the strength of our suite of tools and our renowned customer service, allows us to respond rapidly to changes in the health of your network and applications. We’ll diagnose and resolve any network problems or failures, fast. Enterprise class IT monitoring.

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Looking for a scalable solution that offers the latest updates through software license subscriptions? Wondering how to effectively manage and control your license needs on a monthly basis? Look no further than Brilliant Technologies in Cairns. As your local “SAAS” provider, we offer comprehensive monthly support for Microsoft, 3CX, Adobe, Antivirus, and more, ensuring you don’t pay for more licenses than you need.
Call our software team to see how known monthly invoice can help your business.

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CLOUD Computing

Moving your business ‘to the cloud’ can offer many advantages, such as flexibility, scalability and cost efficiency but which offering is right for your business.

We can help develop a Cloud Migration Strategy to ensure your data and resources are accessible by staff in a secure environment when and where they need it. Freeing up the business from costly overheads of on premise solutions.

Call our team to discuss Cloud Solutions.

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Data security is paramount in today’s digital landscape. With increasing cyber threats, protecting sensitive information is crucial. Implementing robust encryption and Educating employees and some of the ways Brilliant Technologies in Cairns can partner with you to protect your Data.

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A disaster recovery plan can be as simple as backing up your computer to an external hard drive through to using a cloud based strategy. Having the right plan in place is crucial to being back up & running quickly. Talk to our IT disaster recovery specialists today.

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Business Audits

Is your Technology ready?  The right IT setup will enhance workflow efficiency, reduce costs and enable remote work.  But is your hardware, software, network, licenses, phone system and data management ready?

We have helped many local businesses leverage the latest technology to transform their business.

Call to book an audit today

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Talk before you buy

If you’re want to upgrade your business IT hardware or software, or want to move to a cloud solution, we invite you to drop in or call our dedicated sales team. Together, we can  find the ideal solution to optimize your existing systems and seamlessly integrate cutting-edge technology, guaranteeing heightened performance and productivity for you and your team.

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We rely heavily on our technology in our contracted food supplies business. Downtime spells disaster in terms of missed shipments. We trust Brilliant to manage our computing needs throughout Australia and PNG

Lui Garozzo
Total Food

CANON + ACER = Great products backed by professional service when you need it. Recently took advice upgrading to Virtual server capable of external management & seamless support. Changeover was capably managed & on budget. Thanks BRILLIANT!!

Chris Kingsbury
Totally Workwear

As our business expanded, naturally our printing demands grew. Cairns Hardware faced many challenges with printing, not only with equipment but also the management of printing equipment as well. We approached Brilliant Technologies and were extremely pleased by the entire managed print solution that was presented and provided. The staff were not only very knowledgeable, but extremely friendly and pleasant to deal with. Brilliant Technologies provided us with a fully maintained print solution and across multiple locations throughout Far North Queensland. Their experience from pre-sales to post deployment documentation review was professional, organized and they were prepared to work with us in providing a solution that not only met the needs of the business but also options for growth too.

Greg Pearce
Cairns Hardware


Our Cairns IT business services cover everything from the hardware you need (desktops, laptops and more), to the software and performance required, to keep it running as efficiently as possible. It includes:

  • Computer Consultancy
  • Network Consulting & Monitoring
  • Site Documentation
  • User Management
  • Data Backup & Recovery Plans

Brilliant Technologies pride themselves on being a leader in Cairns IT business services. We can analyse your requirements, or existing IT infrastructure and processes, develop effective solutions and provide ongoing support.

To make your life easy, we even have fixed price support contracts, where for a fraction of the price of a full time IT support person on staff, you have access to a team of highly skilled, professional IT personnel, ready to help you with all your support requirements at any time.


Brilliant Technologies offer a range of Software as a Service (SaaS) solutions. What is this? A web-based software delivery service model that means you don’t have to invest in extensive hardware, to host the software.

Making it easy, there’s a monthly subscription fee for access over the net. This means you don’t have to outlay the total purchase of hardware and software upfront, or make provision for ongoing maintenance.

SaaS is also known as hosted software, or by its more marketing-friendly cousin, ‘on-demand’, as you don’t actually own the software but are effectively renting it, usually for a monthly fee.

Brilliant Technologies assist and support a range of local, as well as multi-office, Cairns-based companies with their unique software requirements. This ranges from Accounting and Office applications, to the very important but often overlooked Data Security and backups.

We’ll keep an eye on your network

Talk to us today, we can ‘keep an eye on your network, so you can get on with business’.

Brilliant Technologies have smarter Print and Computer Solutions

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