YOUR BUSINESS IMPROVEMENT SPECIALISTS

Brilliant Technologies are a Cairns based, locally owned and operated business which prides itself on helping customers achieve optimum productivity with minimum downtime, through an integrated use of technological products and programs.
Our roadmap for client technology adoption and transformation include:
Whole of Business Technology Audit, Cloud Migration, VoIP phone systems, network monitoring & management, print management, computer hardware, understanding Microsoft 365, software license management & Business Network and Data security strategies.

We align ourselves as a partner with our customers to provide real outcomes for their business. Our trained and experienced staff are ably lead from the front by the following key team members.

COLIN MACKINNON

Since earning my degree in Electrical Engineering in 1983, I’ve observed significant shifts in the business world. Over the years, I’ve guided clients from manual journals to advanced accounting software, introduced them to fax machines, emails, productivity software and the networked offices. These developments have led to a demand for data storage, the emergence of ‘The Cloud’, and the freedom of remote work, alongside the challenges of Cyber Security in our ‘work from anywhere’ culture.

My daily focus is new technological and working with our team to craft IT solutions for our clients. Efficiency and productivity through optimized business IT infrastructure is our goal.

If you need cutting edge IT solutions, computer network management or to reduce your print costs, don’t hesitate to reach out.

PETER VALE

For over thirty years, I’ve committed myself to working to enhance business practices & IT infrastructures across diverse industries. My passion lies in delivering solutions, making it fulfilling to collaborate with clients and introduce cutting-edge technology that can not only streamlines workflows and cuts costs but also fosters business growth.

My team of technologists consistently manages hardware, software, networks, license renewals, Cloud solutions, Microsoft 365 setup, network security, and user management. With us at the helm of their technology, clients can concentrate on their core operations with confidence.

My singular goal is to provide solutions that enable businesses to flourish.

JEFF BRUCE

In my role as Chief Information Officer at Brilliant Technologies, safeguarding your server, network, data, and computer systems is not just a duty—it’s my personal mission. Our seasoned team guides clients through the complex landscape of hardware, software, and Cloud services, ensuring tailored solutions for both present needs and future growth.

We’re excited to introduce a new offering: Business Phone Systems powered by 3CX. This innovative solution enables our clients to leverage available technology, simplifying operations while keeping costs in check.

While I’m immersed in the world of IT, I communicate in plain language, offering clear and understandable answers to your queries.

NAOMI MACKINNON

While excellent technology is undoubtedly vital for any business solution, the selection of appropriate hardware, software, network set up or Cloud solution is just one piece of the puzzle. Equally crucial is the presence of a seasoned Local IT team who understands business in Cairns, can offer advice and be there for ongoing support.
Whether you need a phone, print, network or computer solution, seeking assistance in evaluating your current network, software licenses, data security, disaster recovery plan, or aiming for a cost-effective Cloud Solution, your Local Business technology team at Brilliant Technologies is here to assist you every step of the way.

Testimonials

We rely heavily on our technology in our contracted food supplies business. Downtime spells disaster in terms of missed shipments. We trust Brilliant to manage our computing needs throughout Australia and PNG

Lui Garozzo
Total Food

Our office is growing and our printing needs are changing. Robin and the guys at Brilliant Technologies have been so helpful. Robin worked closely with us to ensure all our needs were met and the transition has been excellent. We wouldn’t hesitate recommending Brilliant Technologies.

Emily
Les Freeman Real Estate

CANON + ACER = Great products backed by professional service when you need it. Recently took advice upgrading to Virtual server capable of external management & seamless support. Changeover was capably managed & on budget. Thanks BRILLIANT!!

Chris Kingsbury
Totally Workwear

As our business expanded, naturally our printing demands grew. Cairns Hardware faced many challenges with printing, not only with equipment but also the management of printing equipment as well. We approached Brilliant Technologies and were extremely pleased by the entire managed print solution that was presented and provided. The staff were not only very knowledgeable, but extremely friendly and pleasant to deal with. Brilliant Technologies provided us with a fully maintained print solution and across multiple locations throughout Far North Queensland. Their experience from pre-sales to post deployment documentation review was professional, organized and they were prepared to work with us in providing a solution that not only met the needs of the business but also options for growth too.

Greg Pearce
Cairns Hardware

I just want to thank Brilliant Technologies Canon copier service team enough. They've transformed our printing experience as we live in an isolated area of QLD. With their expertise, we now have reliable printing, reduced costs, and efficient supplies management. Their proactive monitoring ensures we never run out of toner, and their quick response to maintenance issues keeps us productive. The customer service is top-notch, with their team always available to assist us. It's a relief to have a trusted partner taking care of our printing needs so we can focus on our core business. I highly recommend their managed print services to any company seeking hassle-free printing solutions.

Gail Budby
Mokwiri Aboriginal Corporation RNTBC

OUR VISION & MISSION

Our Vision. To be the best technology company in Far North Queensland.

Our Mission. To deliver proven technology solutions that drive innovation, cost efficiency and improved performance for our clients. These should be based on key business requirements and deliver commercial benefits while creating flexibility to allow for rapid response to both market and customer needs.

We strive to build long-term client relationships based on mutual trust and respect.

For more information on Brilliant Technologies, our people, products or expertise, contact us today or drop into our family friendly showroom on Mulgrave Road. We’re open 8.30am – 5pm, Monday to Friday.

OUR VALUES

Clients. Foster meaningful client relationships that have a positive impact.
Quality. Deliver exceptional products and services that bring value to our clients.
Integrity. Uphold a high standard of integrity in our actions.
Respect. Value, encourage and provide a safe workspace for our staff.
Develop. Encourage staff to improve through continuous training.
Citizenship. Be a good citizen in our community.
Accountability. Be accountable for delivering on our commitments.

BRILLIANT TECHNOLOGIES: OUR STORY

Brilliant Technologies started in Cairns in 1988 with just 3 employees. Over more than 3 decades, we have expanded our personnel to a team of over 30 employees.

Selected for their technical skills and commitment to customer service, our team members offer customers a diverse range of qualifications and experiences. This includes, but is not limited to, Electrical Engineers, Information Technology graduates, Canon trained photocopier techs, Computer Technology apprentices and graduates, Industry certified technicians in Microsoft, Citrix & Cisco, right through to the know how for business software licenses.

We have a large, family friendly showroom which is easily accessible at 149 Mulgrave Road, Cairns. Customers are invited to come in and browse our extensive selection of computers, notebooks and accessories, as well as parts and software. Alternatively, we’re very happy to come to your premises to develop a solution to meet your needs, space and environment.

Brilliant Technologies is a member of the Leading Edge Computer Group. This allows us to offer local sales and servicing, with big city (competitive) pricing.

We stock and sell a full range of computer products including Desktop PCs, Gaming PCs & accessories, Laptops, Notebooks, monitors and computing accessories. We also have SSD hard drives, RAM and power supplies.

Our friendly staff can even transfer your data from your old computer, right onto the new one.

We are a prequalified Supplier to Local Buy, meaning all local councils can access ICT hardware & Software as well as Print services through a quote from us, rather than the tender process.

ICT – Hardware/Software & Services
BUS 248-0415 (A) 01/05/16 – 17/03/18.

Office & Stationery (Goods & Services)
BUS 258-0816 08/02/17 – 07/02/19

OUR PRESENT AND BRILLIANT FUTURE

We see ourselves as Business Improvement Specialists. Through the intelligent use of technology for business IT & print support in Cairns, we help our clients with:

Business Phone Systems
Canon photocopiers
Cloud Migration
Cyber security
Disaster recovery
Digital signage
Document management
Education BYOD Laptops
Large format printers
Local Buy Supplier
Managed networks
Managed print solutions
Microsoft 365
Servers, Switches & Routers
System monitoring
User management
Wide format printers
Workstations