Field Service Technician | Print & IT

Work with the Brilliant team and Canon’s multi award wining copiers and Print Management software

Canon has launched a revolutionary new range of copiers featuring AI-assisted fault diagnostics and online training to quickly equip our tech team with the latest know-how.

Brilliant, a locally owned company, is a leading Cairns Technology Provider for IT, Networking and Print.

We have been servicing Cairns for  over 35 years and our local team delivers managed technology services to our large range of business, education & local government clients.

We are seeking the services of a permanent full time  Field Service Technician | Print & IT with at least 5 years experience in the industry.
The Job

• On-site repair of Printer Devices
• On-site & Remote Technical Support
• Copier Run up, Delivery, installation & client training
• Applying IT skills/knowledge in Network environments including print and scan software
• Working within a team environment

The Person

The ideal candidate will be an experienced technician who is efficient and knowledgeable, they will have achieved industry or vendor training and understand networking.

Knowledge of Wide Format Printers would be desirable but not necessary.

The successful applicant should possess –

• Good IT skills and networking knowledge
• Experience in both mono and colour printers/copiers
• Strong ability to diagnose and trouble-shoot technical problems
• Provide a high level of customer service
• Neat personal presentation and be well organised
• Current manual drivers licence
• Honesty, enthusiasm & reliability
• Prior experience working with Canon devises would be preferred however not essential
• It is also desirable the you hold a restricted electrical licence

If you’d like to know more about this position please call us on 07 4052 5900

Apply For This Role